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September 15, 2004
The Boston Globe and Dr. Bouffard Respond

Posted by Bill

UPDATE: I just received a last e-mail from Dr. Bouffard that I'd like to place at the top of this post as a preface to my analysis:

I have no problem if you wish to publish the e-mail. You have been very fair throughout our relationship. Thank you. Phil B.

As I mentioned yesterday, I'd heard that Dr. Bouffard may have said that he was misrepresented by my collection of quotes that voiced his opinion about the reporting by the Boston Globe. Late yesterday, I got an e-mail from Dr. Bouffard that buttresses this claim. Essentially, he's expressed that he was commenting only based on the negative phone calls and e-mails that he received and on my recitation of the headline of the story, not the body copy, which he has since read and describes as a fair treatment.

To boil it down, the headline was his problem and the only basis for his quotes to me:

"Authenticity backed on Bush documents"

The Globe has issued a retraction of the headline in today's edition.

I also spoke to some representatives of the Globe, and the general sentiment seems to favor a draw in the matter because of Bouffard's new sentiments about the fairness of the body copy and their subsequent retraction about the headline. They also seem to think that Bouffard's latest communication impugns my accuracy or credibility, because he was only commenting on the "headline." I personally find the idea that the headline and the copy are two completely distinct organisms that warrant totally separate, non-contextual analysis to be an argument so semantical that my head is in grave danger of implosion, but this is admittedly a subjective determination.

(Helpful advice to readers: In the future, we must all keep in mind that all headlines are their own separate stories that should be treated as mini-featurettes. These mini-featurettes may or may not have anything to do with the body of the piece.)

I also still personally disagree with the Globe and Dr. Bouffard because I think that the Globe's copy reporting was incomplete and inaccurate (though not dishonest) based on two factors:

1. The Globe inaccurately stated that the model of typewriter that Bouffard identified as being potentially capable of producing the font found in the CBS memos was "in wide use in the early 1970s." Unless Dr. Bouffard misrepresented his position in our multiple conversations, this machine was not common. The idea that the machine was common has also been widely challenged in the blogosphere.

2. There was no subjective presentation of Bouffard's (admittedly highly-cautious and equivocated) opinion that leaned towards the assessment of forgery.

This being said, I'm not the source, so I will reprint Dr. Bouffard's entire e-mail, and you can read his sentiments and all of my coverage and decide for yourself:

Dear Mr. Ardolino:

I hope that this is my last connection and comment
about the Bush memos. With respect to our last
exchange about the Boston Globe article, and in
fairness to the Globe reporters, especially Francie
Latour, when I spoke with you about the article, I had
not seen or read the article, but was responding to
your statement that the Globe article said that I had
"changed my opinion".

(Ed- To be more specific, I read Dr. Bouffard the headline and he immediately reacted to it. I assumed by the nature of his familiar response [due to angry e-mails and phone calls that he had received] that he had read the corresponding article. This is my error.)

In the course of this investigation I tried to keep an open mind and not reach any definite opinion until all facts were in. It appears that the headline to the Globe article was the source of your question to me, as well as giving me a few miserable days. I might cite one e-mailer who wrote to call me an idiot, which I may be, but not because of what was in the Globe article. I suggested to the e-mailer that he read the article before attacking me. After another insulting e-mail, I received a third e-mail apologizing for his earlier comments. After reading the article, he realized that the article did not say that I had changed my position, only that the headline made it appear so. This was all before I had read the Globe article (with headline). I think that this person's exchange with me seems to sum up that the Globe's article was fair, and that the problem was created by the headline. I would appreciate your clearing this up on your INDC site.

For your information, it appears that the Selectric Composer could not have created the memos. See http://ibmcomposer.org.

Phil Bouffard

(Emphasis mine)

Thanks for your involvement, Dr. Bouffard. I apologize if there was any miscommunication.

The Globe thinks that this is a wash. I think that the Globe, by virtue of having a copy of this communication with Dr. Bouffard, will destroy its credibility on any further Bush TANG reporting if it publishes any stories that continue to cite these patently false documents as their source.

After all, they've got the final determination of an expert in the e-mail above.

Here are links to the sequential coverage of all interviews with Dr. Bouffard and my commentary on the Globe's reporting:

(UPDATED: "At Least" 90% Positive They're Fake)
Are the CBS National Guard Documents Fake?

Bouffard Backpedals? Or is the NY Times Spinning? Both?

UPDATE on Dr. Bouffard's Forensic Opinion

DOES THE BOSTON GLOBE LIE ABOUT THE CBS MEMO?

HOT UPDATE: Dr. Bouffard Speaks About Boston Globe!

The Globe Repeats a Watered-Down Version of the Lie

I Spoke to the Globe's Ombudsmen

Sigh. Source Tug-of-War (UPDATED EXTENSIVELY)

IMPORTANT BREAKING STORY

The Globe Corrects

That's the complete INDC-Globe-Bouffard reader; enjoy and make your own determination. Once again, to make it clear, all of my direct quotes are completely and unequivocally accurate, and I will make my notes available for examination if there are any questions about their veracity.

And to finish my thoughts on this matter, I'd like to provide one last excerpt from my post on 9/12/04:

I do not believe that they misquoted Dr. Bouffard, because he expressed to me largely the same qualifications about the information. They selectively quoted him, and then grossly distorted (even lied) in the headline in order to bolster their case and cover themselves. Solely using the Globe's quotes (not the main source's subsequent angry refutation and denial), let's compare the headline and what Dr. Bouffard said ...

Definitive Headline: Authenticity Backed on Bush Documents

vs. the quote:

"Philip D. Bouffard, a forensic document examiner in Ohio who has analyzed typewritten samples for 30 years, had expressed suspicions about the documents in an interview with the New York Times published Thursday, one in a wave of similar media reports. But Bouffard told the Globe Friday that after further study, he now believes the documents could have been prepared on an IBM Selectric Composer typewriter available at the time."

"Could have." Even if you accept the Globe's research at face value (though I know (Ed - this is an error, obviously) that he likely told them it was still a good possibility that they were fake), and completely discount my subsequent interview with Dr. Bouffard where he expresses serious frustration about being misrepresented, the "authenticity" of the documents was in no way "backed," and Dr. Bouffard clearly expressed that a more definitive investigation was ongoing.

Posted by Bill at September 15, 2004 01:31 PM | TrackBack (2)

Comments

Bill,

You comported youreself with grace and fairness. I wouldn't sweat it too much.

Bouffard, after all, is a liberal. So even though he wasn't willing to sacrifice his credibility in his area of expertise, I don't find it in the least surprising that he'd be willing to excuse that part of the media that echoes his ideology.

Misleading headlines, to conservatives, are lies.

For liberals, misleading headlines, or slogans, or stump speeches, or even Actions (Kerry's 20+ year voting record) are never lies so long as they are mixed in with some truths, or even just some PERCEIVED truths.

To be fair, the tendency to excuse those who share one's ideology extends to quite a few conservatives as well.

I like to think that the new breed of conservatism that people like you respresent, tend to be less excusing of lies.

And I think the actions of conservatives in general, vis-a-vis our broad repudiation of the statements that forced Trent Lott to step down from his house leader position, shows that as a group we tend to apply our moral code more fairly.

Posted by: krakatoa at September 15, 2004 02:36 PM

Hmm. Headlines don't matter? What if the headline starts "John Kerry linked to Forgery" and the story says, 10 paragraphs down, that John Kerry probably had nothing to do with the forgery. Maybe that's fair by Globe standards.

Posted by: Joe K at September 15, 2004 02:37 PM

If the Globe had half a brain they'd hire an investigative reporter like you... though I doubt seriously that you'd work for that rag.

Posted by: Iraqi Intelligence at September 15, 2004 02:44 PM

Bullshit. Seperating the two as distinctly different animals is bullshit. The craziest headline ever written: "Headless Body in Topless Bar" was based on the body copy. (God Bless the NY Post's headline writers from back then!)

You use the head to say "hey, check this thing out!" You don't then talk about a different version of this in relation to thing.

Posted by: TC-LeatherPenguin at September 15, 2004 02:53 PM

"[Bouffard]believes the documents could have been prepared [on a selectric Composer]" is misleading (and I thing deliberately so, considering the headline.)

They were deliberately trying to twist what he said into "he believed the composer was affirmitively capable of producing the memos in disputed. The headline in conjunction with this phrasing certainly gived this impression.

He believed it was possible the composer *might* have been able to produce a similar document, and needed to review the evidence.

The correction they wrote does nothing to correct the false impression they tried to leave with the reader.

"The story quoted one analyst saying that the documents could have been produced on typewriters available in the early 1970s.

He said no such thing.


He was just saying that machine hadn't been ruled out yet as being capable of producing a similar document.

He never said that the typewriter could produce the documents, in the important sense of the "composer typewriter was capable of producing the the documents."
It might have been, he wasn't sure yet.

The Globe, with it's choice of headline, deliberately tried to deceive the reader into thinking Bouffard was sure the typewriter was capable of making the documents.

Posted by: SarahW at September 15, 2004 02:57 PM

I sometimes feel sorry for the headline-writers when there's not much meat to the story (e.g., "So-and-so Evokes Gladness, Tears"), but this is not such a case.

Posted by: Mike Sierra at September 15, 2004 02:58 PM

bottom line:

bouffard says definitively that selectric composer couldn't be used to make the docs.

globe escapes with its skin.

meanwhile the vultures start swirling around cbs, while dan rather starts screaming..."wait! i'm not dead...yet...".

Posted by: gc at September 15, 2004 02:58 PM

Bingo.

Posted by: Bill from INDC Journal at September 15, 2004 02:58 PM

I, too, can't separate the headline from the content, but I once had an experience with a reporter whose article contradicted the headline. He told me that the headline belongs to the editor and that he's not responsible for it. I still don't buy it, but I thought I'd pass that one experience along, just in case that was indicative of how journalists think.

Posted by: John S at September 15, 2004 03:14 PM

That is correct. the reporter doesn't write the headline. It doesn't excuse the Globe.

Posted by: Bill from INDC Journal at September 15, 2004 03:24 PM

"gived" this impression? I am havingmore that the usual finger slippage today.

The reporter's responsible for using ambiguous language that confused people and gave a false impression.


Yay to Bouffard for stating plainly to you the composer is off the table.

Posted by: SarahW at September 15, 2004 03:34 PM

Yeah, I have written a number of reporters slamming them on their headlines that don't match the body of the article - every time they have said "not my fault, headlines are written by the editors". Newspaper people are so buried in their profesion that they always seem shocked that I don't know this, so he may legitimately be bent out of shape that you don't know the difference.

Nevertheless, this only makes it worse for the Globe. The lowly reporter got it right, but the senior people (the editors) screwed up.

Posted by: Warren in Phoenix at September 15, 2004 05:01 PM

I love the smell of napalm in the morning...

It smells like... VICTORY!

;)

Posted by: DANEgerus at September 15, 2004 05:22 PM

From a journalist's perspective, it's true that most often headlines are written without the advice or consent of the writer. BUT, I was trained - and train students - to put a "proposed" headline on the top of any story they submit. That way, they can help guide the copy editors into selecting a headline that actually fits the story. It doesn't always happen, though.

But to claim that the headline is not at all important is likewise rubbish. The vast majority of readers NEVER READ the story, but only headlines. Even those who read stories are only likely to read the first 2-3 graphs. A small minority reads the entire story.

In short, for most people, the headline is the story, which makes the Globe headline even more damaging.

Posted by: bryan at September 15, 2004 08:06 PM

Headlines are typically written by the city editor or copy editor.

--|PW|--

Posted by: pennywit at September 15, 2004 09:39 PM

As pennywit said, the reporter who writes the story doesn't usually write the headline. An editor usually does.

This typically involves looking at the first paragraph and turning an active sentence from it into a headline.

Posted by: Jason at September 16, 2004 03:21 AM